FAQ

Frequently Asked Questions

Here we provide you with the answers to the most frequently asked questions about the INC World Nut and Dried Fruit Congress with the aim to help you.
Please check on the Terms & Conditions for more information.

The INC is offering all those delegates who previously rolled over their registrations to 2021 the opportunity to do so again for May 2022 and keep the Early Bird Rate, resulting in a saving of €200. You have until December 2021 to roll over your registration.

For new registrations, the INC will inform on the reopening date for registrations for Dubai 2022.

In the case that a registered delegate cannot attend, the INC facilitates name changes so that a new congress delegate from the same company can occupy the place with no extra charge. Please contact us at inc@nutfruit.org and inform accordingly.

If you still prefer to cancel your congress registration you will have until December 2021 to receive a full refund.You will be able to register again when registration reopens, but the Regular fee or Last Chance fee will apply depending on the time of your registration. The Early bird rate of €1,850 will not be available for new registrations. From the registration reopening to February 28, 2022, you will be able to register with the Regular congress rate starting from €2,050 and from March 1, 2022 to the congress dates Last Chance Rate will apply , starting at €2,250.

Until December, 2021, congress participants will be reimbursed for 100% of the paid congress registration fee.

For cancellations received from January 1, 2022 until April 15, a 10% administrative fee will be charged.

No refunds will be made for no-shows or if you cancel after April 15, 2022, whatever the reason.

Full refund will be given if cancellation is received prior to December 31, 2021 and a 10% administrative fee will be charged for cancellations received after December 31, 2021. No refunds will be made for no- shows or if you cancel after April 15, 2022, whatever the reason.

Cancellations must be made in writing and you must have written acknowledgement from the INC secretariat to be entitled to a refund. If you are unable to attend, a substitute delegate may be registered before April 15, 2022. It may be necessary for reasons beyond the control of the organizers to alter the content, timings or venue. The organizers will not accept liability for any transport disruption or individual transport delays and in such circumstances normal cancellation terms apply.

In the event of a terrorist alert or incident that prevents the running of the congress, the organizers reserve the right to retain up to 50% of the fees as a contribution to registration location, marketing and central administration costs.

The INC will inform on the reopening registration date for Dubai 2022. From that date you will be able to register with the Regular congress rate starting from €2,050 and from March 1, 2022 to the congress dates Last Chance Rate will apply , starting at €2,250.

Registration will close when full capacity is reached.

After May 8, INC Members registrations may be accepted on-site if full capacity has not been reached. Registration on-site will be at Madinat Jumeirah, beginning on May 9, 2022. Please consult the program for registration hours.

Non-member and New-member registrations must be submitted before March 15, 2022.

Yes, non-Members can also attend the Congress, but their registration must be submitted before March 15, 2022.

The INC will inform on the reopening date for registrations for Dubai 2022. You will be able to register online at https://nutfruitcongress.org/dubai2022/. From that date you will be able to register with the Regular congress rates starting from €2,050 and from March 1, 2022 to the congress dates Last Chance Rate will apply , starting at €2,250.

Registration will close when full capacity is reached.

After May 8, 2022 INC Member registrations may be accepted on-site if full capacity has not been reached. Registration on-site will be at Madinat Jumeirah, beginning on May 9, 2022. Please consult the program for registration hours.

Non-member and New-member registrations must be submitted before March 15, 2022.

Confirmation letters will be sent on receipt of payment, which must be made after receiving the invoice.

If you have any questions or need further information, please contact us at inc@nutfruit.org.

Registration on-site may be accepted if full capacity has not been reached and only for INC Members (New Members and Non Members registrations have to be submitted before March 15, 2022). Payments will be accepted only with a credit card (cash will not be accepted).

Registration on-site will be at Madinat Jumeirah, beginning on May 9, 2022. Please consult the program for registration hours.

Participant Type	EARLY BIRD Rolled - Over registrations from 2021 to 2022	REGULAR RATE New registrations from reopening to March 1, 2022	LAST CHANCE RATE New registrations received after March 1, 2022
First Member Delegate	€ 1,850	€ 2,050	€ 2,250
Additional Member Delegate	€ 1,650	€ 1,850	€ 2,050
Non-Member Delegate	€ 2,550	€ 2,750	€ 2,950
Accompanying Person	€ 1,150	€ 1,150	€ 1,250

Delegate’s registration includes access to the conference and exhibition area, meetings, all day coffee, lunches and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

No, it doesn't. Information about congress venue, hotel booking and special rates are available at the following link: Venue & Hotel section

The Accompanying Person’s registration includes morning tours with lunch (ONLY if they are marked on the congress registration form) and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

The list of participants is available at the Virtual Meeting Point and Congress App prior to the congress and will be updated daily. Access to the Virtual Meeting Point will be available on the Congress website and Congress App.

Registration fees do not include insurance of any kind. Congress Organizers do not take responsibility for any individual, medical, travel or personal insurance for any participant failing to arrange their own insurance. Participants are advised to arrange their own insurance policies before departure from their countries, as required. Please check if such insurance coverage is accurate and complete in accordance with the activities to be carried out during the Congress.

While every attempt is made to ensure efficient, trouble-free hospitality, including hotel accommodation, sightseeing and tours, participants are advised that the organizers are in no way liable in the event of any necessary modifications, including changes to itineraries for tours due to delays or cancellations of flights/other circumstances beyond the organizers’ control.

The host organization and its suppliers are not liable for personal accidents or losses or damages to private property of attendees of the Congress.

Only Congress delegates can access the Congress Meeting Point. We inform you that ONLY participants who have paid the corresponding fees will appear at the Meeting Point.

Your badge will be delivered at the INC registration desk. Please consult the program for registration hours. To obtain the badge, participants must be registered and fees must be paid. Your badge is required in order to attend all congress events.

It is not necessary to bring the confirmation letter. You may show your business card or any identification with your name.

The information that will appear on your badge is Name, Surname, Commercial Company Name and Country.

Yes. Please mark them on the registration form. Specific food requests are only guaranteed at the Gala Dinner.

Registration on-site will open on Monday May 9, 2022. Please consult the program for registration hours.

If you have any questions or need additional information please let us know. Furthermore if you require disability specific facilities or have other special needs, please send us an email to inc@nutfruit.org
You can also reach us at +34 977 331 416.

All conference sessions will be conducted in English only.

Business attire is recommended for the congress sessions. For social events we recommend cocktail dress for the welcome cocktail, smart casual for the casual buffet dinner and black tie or culturally traditional attire for the Gala Dinner.

Tables can be booked only for the Gala Dinner. Bookings will be accepted from April 1 to May 11, 2022. Gala Dinner tables are available for 10 guests each.

If you have your accommodation booked and deposit settled at the official congress venue, Jumeirah Hotels, we are pleased to inform you that the hotel is giving priority for the existing reservations, and the same room rate and conditions will be kept for May 2022. The hotel will move the bookings to fit in with the new congress dates, and a new confirmation letter will be sent by email from the hotel in a few days with all of the individual booking details.

In the event that you would like to maintain your booking for May 2022, when confirming the new dates, the hotel will not ask you for further payments, only the one-night deposit paid at the time of booking. The remaining stay will be charged on Feb 28, 2022 and it will be non-refundable if you cancel after that date.

If you prefer not to transfer your booking to May 2022 but to cancel your stay for May 2021, the hotel will cancel your reservation and will refund you in full the total amount paid (this is applicable only to pre-existing reservations made for 2020). You will be able to book again when new links become available, but please keep in mind that due to the limited number of rooms available at the special INC delegates rate, all new reservations will be subject to availability. This means the INC cannot guarantee the room rate or that there will be rooms available; the hotel will offer the best rate possible at the time of booking.

Please forward the confirmation email with your decision to the corresponding hotel representatives and to us and we will proceed accordingly:

Madinat Jumeirah Hotels (Dar Al Masyaf, Al Qasr, Mina A’Salam, Al Naseem): Ms. Riya Mathias at Riya.Mathias@jumeirah.com

Jumeirah Beach Hotel: Ms. Riza Gala at riza.gala@jumeirah.com

The INC Congress agency please contact: Ms. Eli Abad at eabad@viap.es

The INC at inc@nutfruit.org

In any case, the hotel kindly asks for your confirmation before April 15, 2021.

You should have received a new confirmation letter from the hotel. If you would like to modify your reservation regarding check in and check out dates and/or the number of nights, please forward the confirmation email to the corresponding hotel representatives. Contact details are as follows:

Madinat Jumeirah Hotels (Dar Al Masyaf, Al Qasr, Mina A’Salam, Al Naseem): Ms. Riya Mathias Riya.Mathias@jumeirah.com

Jumeirah Beach Hotel: Ms. Riza Gala at riza.gala@jumeirah.com

If you have made your reservation through the INC Congress agency please contact: Ms. Eli Abad eabad@viap.es

Madinat Jumeirah and Jumeirah Beach hotels kindly ask you to amend bookings before April 15, 2021 if possible.

Dubai International (DXB) is located four kilometres (2.5 miles) southeast of Dubai. Transportation from the airport is possible by taxi, bus or metro. The Terminal 1 departures concourse (Sheikh Rashid Terminal) is linked to Terminal 1 via a tunnel with travelators. Terminal 2 is used exclusively for business and charter flights. Transfer between the terminals takes about 10 minutes using the airport shuttle service.

Taxis are provided by the government-run Dubai Transport airport taxi, each cab is meter-run.

Bus stations are located opposite both Terminal 1 and Terminal 2. Buses run frequently and serve the most popular places in Dubai. Tickets must be bought prior to the journey.

You can also take the metro to and from the airport. The metro runs at ten-minute intervals and stops at various stations located across the city.

There is not a shuttle service to and from the hotel provided by the INC.

Please remember to label your bags with personal tags.

Dubai standard time is UTC/GMT +4 hours.

Dressing in public: Dubai is a cosmopolitan city that is a melting pot of diverse cultures and religious faiths. All attires and cultural preferences are generally acceptable. Swimwear is permissible on beaches, pool and spa areas and for water-based entertainment, but is not considered appropriate in areas such as business districts and shopping malls. It is pertinent to note that in the more historical quarters of the city and places of religious worship, dressing conservatively is appreciated. In mosques, clothing that covers shoulders, arms and legs and head scarves for women, are required.

Displays of afection: Local tradition provides that handshakes should be initiated by women as a sign of respect, and that public displays of afection are kept to a minimum. Holding hands is acceptable; but kissing and hugging in public areas is not permitted.

Drinking alcohol: Alcohol is served in licensed establishments such as hotels, bars and specialised shops to those over 21 years of age. However, drunk and disorderly conduct, as well as drunk driving are not acceptable. Use or possession of illegal drugs is also strictly prohibited.

1 Dirham (AED) = 100 fils. The currency in Dubai is the Dirham (AED or Arab Emirate Dirham). One dirham is divided into 100 fils and has been pegged to the US dollar since the end of 1997 at an average rate of AED3.67.
The current exchange rate can be checked at www.xe.com.

Should you require medication during the trip, please contact the hotel.

In the United Arab Emirates the power plugs and sockets are of type C, D and G. The standard voltage is 220 V and the standard frequency is 50 Hz.

There are plenty world-class restaurants and lounges to enjoy at Madinat Jumeirah Resort. Reservations are strongly recommended. For more information visit the Madinat Jumeirah website.
Al Qasr Hotel:
Khaymat Al Bahar: Lebanese
Pierchic: Mediterranean seafood
Pai Thai: Thai
Arboretum: International
Al Hambra:Spanish
The Hide: North American
Al Fayrooz Lounge: Sandwiches, cakes and light fare
Koubba Bar: Light Fare

Mina A’Salam Hotel:
Shimmers Beach: Authentic Greek Cuisine
Zheng He's: Chinese
Hanaaya: International
Tortuga: Mexican
Mina A'Salam Pool Bar Pool and beach: Light meals
Bahri Bar: Light snacks
Al Samar Lounge: Sandwiches, cakes and light fare

Al Naseem Hotel:
Kalsa Pool Bar Pool area: Healthy pool snacks
Sugarmash Adults-only Pool Area: Polynesian
The Palmery: International
Rockfish: Mediterranean Seafood
Summersalt Beach area: Japanese fusion
Katsuya: Contemporary Japanese
Il Borro Tuscan Bistro: Tuscan
Ambar: Modern Arabian Mezzeh
Al Mandhar Lounge: Patisserie and tea

Jumeirah Beach Hotel:
Al Marsa Lounge: Barbecue
La Parrilla: Latin American
Villa Beach Mediterranean
Beach Lounge: Light bites
Uptown Bar: Beverages/Light snacks
D&A: British Pub Grub
Kitchen Connection: International
Beachcombers: Pan-Asian
Ocena Blue: Italian Trattoria
Pool Bar: Bar food
Pearl Lounge: Light snacks and drinks
Talise Fuel: Healthy food
Creations Cakery: Pastry

Souk Madinat:
Al Makan: Lebanese, Mediterranean, Middle Eastern
Anar: Persian cuisine
Belgian Beer Café: Belgian Gourmet Food
folly by Nick & Scott: informal take on modern dining
K Lounge: Karaoke and dine
McGettigan’s Pub
Perry and Blackwelder’s Original Smoke House: American comfort food
Publique French - the alpine experience
Segreto Restaurant and Bar: Italian
The Meat Co steakhouse
The Noodle House: Asian
Times of Arabia: Arabic Cuisine
Trattoria Toscana: Italian cuisine seasoned with Mediterranean flavours
Trader Vic’s: Bar
Ushna: Indian cuisine

Your passport should be valid for a minimum period of 6 months from the date of entry into the UAE

Visa requirements in the UAE depend on various factors such as your nationality, why you're visiting, how long you want to be in Dubai, etc.

We suggest you to visit the Government of Dubai at https://gdrfad.gov.ae/en/visa-information-and-tips to check which countries need visa.

For further information you also can visit the following links:

If you don't belong to one of the listed countries or from a GCC nation, you will need a valid visa applied by a sponsor prior to your arrival in the UAE. Sponsors could be:

Hotels and tourist companies can apply on your behalf for:

30-day Tourist Visa, which can be extended to 40 day
14-day Service Visa, or
30-day Visit Visa, which can be extended for 30 days

Airlines and airlineshandlers can apply on behalf of their crew members for a 96-hour Transit Viss

Other UAE organizations may apply only for Visit or Service Visa.

Individuals (relatives or friends) already resident in the UAE may also, subject to guidelines, apply on your behalf for a Visit Visa

For more information, please visit: https://gdrfad.gov.ae/en/visa-information-and-tips

The INC can provide an additional letter of invitation, which can be requested by email at inc@nutfruit.org

In order to get an invitation letter, your INC Membership and your congress registration must be paid. The information required by the INC to set up the letter which you should provide is the following: