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Frequently Asked Questions

Here we provide you with the answers to the most frequently asked questions about the INC World Nut and Dried Fruit Congress with the aim to help you.
Please check on the Terms & Conditions for more information. 

Congress & registration

The INC will reopen registrations for Dubai 2021 on December, 2020.  From that date to March 15, 2021 you will be able to register with Regular congress rate. From March 16, 2021 to dates of the congress, prices will increase to the last chance pricing.

Registration will close when full capacity is reached.

Non-member and New-member registrations must be submitted before March 15, 2021.

In the case that a registered delegate cannot attend, the INC facilitate name changes so that a new congress delegate from the same company can occupy the place with no extra charge. Please contact us at inc@nutfruit.org and inform accordingly.

Full refund was given to cancellations prior May 31, 2020. 

You will be able to register again from December, 2020 onwards with the Regular Participant fee or Last Chance fee, depending on the time of your registration. Early bird rate will no longer be available.

The INC will reopen registrations for Dubai 2021 on December, 2020.  From that date to March 15, 2021 you will be able to register with Regular congress rate. From March 16, 2021 to dates of the congress, prices will increase to the last chance pricing.

Registration will close when full capacity is reached.

After May 1, 2021 INC Members registrations may be accepted on-site if full capacity has not been reached. Registration on-site will be at Madinat Jumeirah, beginning on May 25, 2021. Please consult the program for registration hours. 

Non-member and New-member registrations must be submitted before March 15, 2021.

Yes, non-Members can also attend the Congress, but their registration must be submitted before March 15, 2021.

The INC will reopen registrations for Dubai 2021 on December, 2020. You can register online at https://nutfruitcongress.org/dubai2021/. From that date to March 15, 2021 you will be able to register with Regular congress rate. From March 16, 2021 to dates of the congress, prices will increase to the last chance pricing.

Registration will close when full capacity is reached.

After May 1, 2021 INC Members registrations may be accepted on-site if full capacity has not been reached. Registration on-site will be at Madinat Jumeirah, beginning on May 25, 2021. Please consult the program for registration hours. 

Non-member and New-member registrations must be submitted before March 15, 2021.

Confirmation letters will be sent on receipt of payment, which must be made after receiving the invoice. 

If you have any questions or need further information, please contact us at inc@nutfruit.org.

Registration on-site may be accepted if full capacity has not been reached and only for INC Members (New Members and Non Members registrations have to be submitted before March 15, 2021). Payments will be accepted only with a credit card (cash will not be accepted).

Registration on-site will be at Madinat Jumeirah, beginning on May 25, 2021. Please consult the program for registration hours.
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Early bird was only available for the ones that rolled over the registration from 2020 to 2021.
Regular rate will be available when the registration reopens on December, 2020.
Last chance rate will be available from March 16, 2021.

Delegate’s registration includes access to the conference and exhibition area, meetings, all day coffee, lunches and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

The Accompanying Person’s registration includes morning tours with lunch (ONLY if they are marked on the congress registration form) and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

No, it doesn't. Information about congress venue, hotel booking and special rates are available at the following link: Venue & Hotel section

Registration fees do not include insurance of any kind. Congress Organizers do not take responsibility for any individual, medical, travel or personal insurance for any participant failing to arrange their own insurance. Participants are advised to arrange their own insurance policies before departure from their countries, as required. Please check if such insurance coverage is accurate and complete in accordance with the activities to be carried out during the Congress.

While every attempt is made to ensure efficient, trouble-free hospitality, including hotel accommodation, sightseeing and tours, participants are advised that the organizers are in no way liable in the event of any necessary modifications, including changes to itineraries for tours due to delays or cancellations of flights/other circumstances beyond the organizers’ control.

The host organization and its suppliers are not liable for personal accidents or losses or damages to private property of attendees of the Congress.

The list of participants is available at the Virtual Meeting Point and Congress App prior to the congress and will be updated daily. Access to the Virtual Meeting Point will be available on the Congress website and Congress App.

Only Congress delegates can access the Congress Meeting Point. We inform you that ONLY participants who have paid the corresponding fees will appear at the Meeting Point.

Your badge will be delivered at the INC registration desk. Please consult the program for registration hours. To obtain the badge, participants must be registered and fees must be paid. Your badge is required in order to attend all congress events.

It is not necessary to bring the confirmation letter. You may show your business card or any identification with your name.

The information that will appear on your badge is Name, Surname, Commercial Company Name and Country.
Registration on-site will open on Tuesday May 25, 2021. Please consult the program for registration hours.
 

Yes. Please mark them on the registration form. Specific food requests are only guaranteed at the Gala Dinner.

If you have any questions or need additional information please let us know. Furthermore if you require disability specific facilities or have other special needs, please send us an email to inc@nutfruit.org
You can also reach us at +34 977 331 416. 

All conference sessions will be conducted in English only. 

Business attire is recommended for the congress sessions. For social events we recommend cocktail dress for the welcome cocktail, smart casual for the casual buffet dinner and black tie or culturally traditional attire for the Gala Dinner.

Tables can be booked only for the Gala Dinner. Bookings will be accepted from April 1 to May 27, 2021. Gala Dinner tables are available for 10 guests each.

Full refund was given to registrants for cancellations received prior to May 31, 2020. A 10% administrative fee will be charged for cancellations received from June 1, 2020. No refunds will be made for no-shows or if you cancel after May 1, 2021, whatever the reason.

Cancellations must be made in writing and you must have written acknowledgement from the INC secretariat to be entitled to a refund. If you are unable to attend, a substitute delegate may be registered before May 1, 2021. It may be necessary for reasons beyond the control of the organizers to alter the content, timings or venue. The organizers will not accept liability for any transport disruption or individual transport delays and in such circumstances normal cancellation terms apply.

In the event of a terrorist alert or incident that prevents the running of the congress, the organizers reserve the right to retain up to 50% of the fees as a contribution to registration location, marketing and central administration costs.

General information, hotel & travel

If you have already booked your accommodation at the official congress venue hotels, you should have received a new confirmation letter regarding your booking by email with the new dates for May 2021. Check in and check out dates were adapted to fit in with the new congress dates in May 2021, and the hotel relocates your booking within the official congress venue of Madinat Jumeirah resort and Jumeirah Beach hotel.  

If you have not yet booked your hotel room, the INC will facilitate new links  to book at the Jumeirah Hotels as soon as possible.

You should have received a new confirmation letter from the hotel. If you would like to modify your reservation regarding check in and check out dates and/or the number of nights, please forward the confirmation email to the corresponding hotel representatives. Contact details are as follows:  

Madinat Jumeirah Hotels (Dar Al Masyaf, Al Qasr, Mina A’Salam, Al Naseem):  Ms. Riya Mathias Riya.Mathias@jumeirah.com

Jumeirah Beach Hotel: Ms. Maryam Alfalasi at Maryam.Alfalasi@jumeirah.com and Mr. Ahmad Al Harthy at Ahmad.AlHarthy@jumeirah.com

If you have made your reservation through the INC Congress agency please contact: Ms. Eli Abad eabad@viap.es

Madinat Jumeirah and Jumeirah Beach hotels kindly ask you to amend bookings before May 31, 2020 if possible.

Dubai International (DXB) is located four kilometres (2.5 miles) southeast of Dubai. Transportation from the airport is possible by taxi, bus or metro. The Terminal 1 departures concourse (Sheikh Rashid Terminal) is linked to Terminal 1 via a tunnel with travelators. Terminal 2 is used exclusively for business and charter flights. Transfer between the terminals takes about 10 minutes using the airport shuttle service.

Taxis are provided by the government-run Dubai Transport airport taxi, each cab is meter-run.

Bus stations are located opposite both Terminal 1 and Terminal 2. Buses run frequently and serve the most popular places in Dubai. Tickets must be bought prior to the journey.

You can also take the metro to and from the airport. The metro runs at ten-minute intervals and stops at various stations located across the city.

There is not a shuttle service to and from the hotel provided by the INC. 

Please remember to label your bags with personal tags.
Dressing in public: Dubai is a cosmopolitan city that is a melting pot of diverse cultures and religious faiths. All attires and cultural preferences are generally acceptable. Swimwear is permissible on beaches, pool and spa areas and for water-based entertainment, but is not considered appropriate in areas such as business districts and shopping malls. It is pertinent to note that in the more historical quarters of the city and places of religious worship, dressing conservatively is appreciated. In mosques, clothing that covers shoulders, arms and legs and head scarves for women, are required.

Displays of afection: Local tradition provides that handshakes should be initiated by women as a sign of respect, and that public displays of afection are kept to a minimum. Holding hands is acceptable; but kissing and hugging in public areas is not permitted.

Drinking alcohol:  Alcohol is served in licensed establishments such as hotels, bars and specialised shops to those over 21 years of age. However, drunk and disorderly conduct, as well as drunk driving are not acceptable. Use or possession of illegal drugs is also strictly prohibited.

There are plenty world-class restaurants and lounges to enjoy at Madinat Jumeirah Resort. Reservations are strongly recommended. For more information visit the Madinat Jumeirah website. 
Al Qasr Hotel:
Khaymat Al Bahar: 
Lebanese
Pierchic:
Mediterranean seafood
Pai Thai:
Thai
Arboretum:
International
Al Hambra:
Spanish
The Hide:
North American
Al Fayrooz Lounge:
Sandwiches, cakes and light fare
Koubba Bar: 
Light Fare

Mina A’Salam Hotel: 
Shimmers Beach:
Authentic Greek Cuisine
Zheng He's:
Chinese
Hanaaya:
International
Tortuga:
Mexican
Mina A'Salam Pool Bar Pool and beach:
Light meals
Bahri Bar:
Light snacks
Al Samar Lounge:
Sandwiches, cakes and light fare

Al Naseem Hotel: 
Kalsa Pool Bar Pool area: 
Healthy pool snacks
Sugarmash Adults-only Pool Area:
Polynesian
The Palmery:
International
Rockfish: 
Mediterranean Seafood
Summersalt Beach area:
Japanese fusion
Katsuya: 
Contemporary Japanese
Il Borro Tuscan Bistro: 
Tuscan
Ambar:
Modern Arabian Mezzeh
Al Mandhar Lounge:
Patisserie and tea

Jumeirah Beach Hotel:

Al Marsa Lounge:
Barbecue
La Parrilla: 
Latin American
Villa Beach  
Mediterranean
Beach Lounge: 
Light bites
Uptown Bar:
Beverages/Light snacks
D&A: 
British Pub Grub
Kitchen Connection:
International
Beachcombers:
Pan-Asian
Ocena Blue:
Italian Trattoria
Pool Bar: 
Bar food
Pearl Lounge:
Light snacks and drinks
Talise Fuel: 
Healthy food
Creations Cakery: Pastry 

Souk Madinat: 
Al Makan:
Lebanese, Mediterranean, Middle Eastern
Anar: Persian cuisine
Belgian Beer Café:
Belgian Gourmet Food 
folly by Nick & Scott:
informal take on modern dining 
K Lounge:
Karaoke and dine
McGettigan’s Pub
Perry and Blackwelder’s Original Smoke House:
American comfort food
Publique French - the alpine experience
Segreto Restaurant and Bar:
Italian
The Meat Co steakhouse
The Noodle House:
Asian
Times of Arabia: 
Arabic Cuisine
Trattoria Toscana:
Italian cuisine seasoned with Mediterranean flavours
Trader Vic’s: 
Bar
Ushna:
Indian cuisine

Dubai standard time is UTC/GMT +4 hours.

1 Dirham (AED) = 100 fils. The currency in Dubai is the Dirham (AED or Arab Emirate Dirham). One dirham is divided into 100 fils and has been pegged to the US dollar since the end of 1997 at an average rate of AED3.67.
The current exchange rate can be checked at www.xe.com.

In the United Arab Emirates the power plugs and sockets are of type C, D and G. The standard voltage is 220 V and the standard frequency is 50 Hz. 

Should you require medication during the trip, please contact the hotel.

Your passport should be valid for a minimum period of 6 months from the date of entry into the UAE

Visa Requirements

Visa requirements in the UAE depend on various factors such as your nationality, why you're visiting, how long you want to be in Dubai, etc.

We suggest you to visit the Government of Dubai at https://gdrfad.gov.ae/en/visa-information-and-tips to check which countries need visa. 

For further information you also can visit the following links:

  1. https://gdrfad.gov.ae/en/visa-information-and-tips
  2. https://www.uae-embassy.org/travel-culture/visas-passports/
  3. https://embassy-finder.com/united-arab-emirates_embassies
If you don't belong to one of the listed countries or from a GCC nation, you will need a valid visa applied by a sponsor prior to your arrival in the UAE. Sponsors could be:

  • Hotels and tourist companies can apply on your behalf for:
              30-day Tourist Visa, which can be extended to 40 day
              14-day Service Visa, or
              30-day Visit Visa, which can be extended for 30 days
  • Airlines and airlineshandlers can apply on behalf of their crew members for a 96-hour Transit Viss

  • Other UAE organizations may apply only for Visit or Service Visa.

  • Individuals (relatives or friends) already resident in the UAE may also, subject to guidelines, apply on your behalf for a Visit Visa
For more information, please visit: https://gdrfad.gov.ae/en/visa-information-and-tips

The INC can provide an additional letter of invitation, which can be requested by email at inc@nutfruit.org

In order to get an invitation letter, your INC Membership and your congress registration must be paid. The information required by the INC to set up the letter which you should provide is the following:

  • Company
  • Name and Surname
  • Passport Number
  • Date of Issue
  • Place of Issue
  • Nationality
  • Passport Expiry Date