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Frequently Asked Questions

Here we provide you with the answers to the most frequently asked questions about the INC World Nut and Dried Fruit Congress with the aim to help you.

Congress & registration

The INC will maintain all paid congress registration fees for the new dates in October with no extra charge. You will receive a new congress confirmation from the INC.

New participants can register on the following link:

In the case that a registered delegate cannot attend, the INC will facilitate name changes so that a new congress delegate from the same company can occupy the place with no extra charge. Please contact us at and inform accordingly.

In the case that a delegate cannot be substituted by another one from the same company, the INC will retain a 10% administrative fee as a contribution to registration, marketing and central administration costs, but no refunds will be made for no-shows or cancellations received after August 7, 2020, whatever the reason. 

Congress registration starts in October 15, 2019 and will close when full capacity is reached.

After October 1, 2020 INC Members registrations may be accepted on-site if full capacity has not been reached. Registration on-site will be at Madinat Jumeirah, beginning on October 9. Please consult the program for registration hours. 

For New Members and Non Members the registration will close on August 7, 2020.

The INC will refund 90% of the registration fee if the cancellation is received before August 7, 2020. The INC will only retain a 10% administrative fee as a contribution to registration, marketing and central administration costs. 

After August 7, 2020, no refunds will be made for cancellations, no-shows or any other reason.

You can register online by visiting the following link

If you have any problems during the process or you need the registration form in PDF, please contact the INC at

The registration form must be completed in its entirety. New-Members and Non-Member Delegates must also complete the additional information and send it back to us before August 7. 

Confirmation letters will be sent on receipt of payment, which must be made after receiving the invoice. 

Yes, non-Members can also attend the Congress, but their registration must be submitted before August 7.

Registration on-site may be accepted if full capacity has not been reached and only for INC Members (New Members and Non Members registrations have to be submitted before August 7, 2020). Payments will be accepted only with a credit card (cash will not be accepted).

Registration on-site will be at Madinat Jumeirah, beginning on October 9. Please consult the program for registration hours.

Before August 7, 2020, congress participants will be reimbursed for 90% of the paid congress registration fee. The remaining 10% will be retained by the INC for administrative costs.

After August 7, 2020, no refunds will be made for cancellations, no-shows or any other reason.

Cancellations must be made in writing and you must have written acknowledgement from the INC secretariat to be entitled to a refund. If you are unable to attend, a substitute delegate may be registered before August 7, 2020. It may be necessary for reasons beyond the control of the organizers to alter the content, timings or venue. The organizers will not accept liability for any transport disruption or individual transport delays and in such circumstances normal cancellation terms apply.

In the event of a terrorist alert or incident that prevents the running of the congress, the organizers reserve the right to retain up to 50% of the fees as a contribution to registration location, marketing and central administration costs.
Early bird closing date is December 15, 2019. Early bird rates will ONLY be available if the payment is received before December 15, 2019.

All registrations received after December 15, 2019 will be treated as regular registrations with the corresponding fee.

Delegate’s registration includes all day coffee, meetings, lunches and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

Your badge will be delivered at the INC registration desk. Please consult the program for registration hours. To obtain the badge, participants must be registered and fees must be paid. Your badge is required in order to attend all congress events.

It is not necessary to bring the confirmation letter. You may show your business card or any identification with your name.

The information that will appear on your badge is Name, Surname, Commercial Company Name and Country.

The Accompanying Person’s registration includes morning tours with lunch (ONLY if they are marked on the congress registration form) and evening social events, including Dune Bashing Extreme Activity (if it is marked on the congress registration form).

Registration fees do not include insurance of any kind. Congress Organizers do not take responsibility for any individual, medical, travel or personal insurance for any participant failing to arrange their own insurance. Participants are advised to arrange their own insurance policies before departure from their countries, as required. Please check if such insurance coverage is accurate and complete in accordance with the activities to be carried out during the Congress.

While every attempt is made to ensure efficient, trouble-free hospitality, including hotel accommodation, sightseeing and tours, participants are advised that the organizers are in no way liable in the event of any necessary modifications, including changes to itineraries for tours due to delays or cancellations of flights/other circumstances beyond the organizers’ control.

The host organization and its suppliers are not liable for personal accidents or losses or damages to private property of attendees of the Congress.

The list of participants will be available at the Virtual Meeting Point and Congress App prior to the congress and will be updated daily. Access to the Virtual Meeting Point will be available on the Congress website and Congress App.

Registration on-site will open on Friday October 9. Please consult the program for registration hours.

Only Congress delegates can access the Congress Meeting Point. We inform you that ONLY participants who have paid the corresponding fees will appear at the Meeting Point.

Yes. Please mark them on the registration form. Specific food requests are only guaranteed at the Gala Dinner.

All conference sessions will be conducted in English only. There will also be translation into Chinese.

Business attire is recommended for the congress sessions. For social events we recommend cocktail dress for the welcome cocktail, smart casual for the casual buffet dinner and black tie or culturally traditional attire for the Gala Dinner.

Tables can be booked only for the Gala Dinner. Bookings will be accepted until October 11, 2020. Gala Dinner tables are available for 10 guests each.

If you have any questions or need additional information please let us know. Furthermore if you require disability specific facilities or have other special needs, please send us an email to
You can also reach us at +34 977 331 416. 

General information, hotel & travel

If you have already booked your accommodation at the official congress venue hotels, the hotel will send you a new confirmation letter regarding your booking by email in the following days. Check in and check out dates will be adapted to fit in with the new congress dates in October, and the hotel will relocate your booking within the official congress venue of Madinat Jumeirah resort and Jumeirah Beach hotel.  

For example, if you have booked for 4 nights, checking in on the day before the congress and checking out on the day after, your dates will remain the same in October. So, this means that if your check in was on May 27 and check out was on May 31, it will be adapted to: check in on October 10 and check out on October 14.

If you have not yet booked your hotel room, the INC will facilitate a new link to book at the Jumeirah Beach Hotel as soon as possible.

In the next few days, you will automatically receive a new confirmation letter from the hotel. If you would like to modify your reservation regarding check in and check out dates and/or the number of nights, please forward the confirmation email to the corresponding hotel representatives. Contact details are as follows:  

Madinat Jumeirah Hotels (Dar Al Masyaf, Al Qasr, Mina A’Salam, Al Naseem):  Mr. Mark de Leon at , Mr. Jean Parba at  Ms. Jennifer Aquino at and Mr. Jaswant Rana at

Jumeirah Beach Hotel: Ms. Riza Gala at Mr. Fardeen Millwala at

If you have made your reservation through the INC Congress agency please contact: Ms. Eli Abad

Madinat Jumeirah and Jumeirah Beach hotels kindly ask you to amend bookings before March 31 if possible.

In regards to the flights issued by Emirates that were booked using the official INC congress code, we are currently checking with Emirates if flight tickets can be automatically changed for the new dates in October. Please note, the Emirates team is very busy at the moment due to the current situation all over the world, and they will give us an answer as soon as possible.

In the case that you did not use the official INC congress code at the time of booking with Emirates or you booked flights with another company, we kindly recommend you to contact your travel agent or the airline directly.

Dubai International (DXB) is located four kilometres (2.5 miles) southeast of Dubai. Transportation from the airport is possible by taxi, bus or metro. The Terminal 1 departures concourse (Sheikh Rashid Terminal) is linked to Terminal 1 via a tunnel with travelators. Terminal 2 is used exclusively for business and charter flights. Transfer between the terminals takes about 10 minutes using the airport shuttle service.

Taxis are provided by the government-run Dubai Transport airport taxi, each cab is meter-run.

Bus stations are located opposite both Terminal 1 and Terminal 2. Buses run frequently and serve the most popular places in Dubai. Tickets must be bought prior to the journey.

You can also take the metro to and from the airport. The metro runs at ten-minute intervals and stops at various stations located across the city.

There is not a shuttle service to and from the hotel provided by the INC. 

Please remember to label your bags with personal tags.

Dubai in October is hot and dry with almost no rain, and with 10 hours of sunshine a day. Temperatures range from 22°C with highs of 35°C, with an average of 29°C. 

Dressing in public: Dubai is a cosmopolitan city that is a melting pot of diverse cultures and religious faiths. All attires and cultural preferences are generally acceptable. Swimwear is permissible on beaches, pool and spa areas and for water-based entertainment, but is not considered appropriate in areas such as business districts and shopping malls. It is pertinent to note that in the more historical quarters of the city and places of religious worship, dressing conservatively is appreciated. In mosques, clothing that covers shoulders, arms and legs and head scarves for women, are required.

Displays of afection: Local tradition provides that handshakes should be initiated by women as a sign of respect, and that public displays of afection are kept to a minimum. Holding hands is acceptable; but kissing and hugging in public areas is not permitted.

Drinking alcohol:  Alcohol is served in licensed establishments such as hotels, bars and specialised shops to those over 21 years of age. However, drunk and disorderly conduct, as well as drunk driving are not acceptable. Use or possession of illegal drugs is also strictly prohibited.

There are plenty world-class restaurants and lounges to enjoy at Madinat Jumeirah Resort. Reservations are strongly recommended. For more information visit the Madinat Jumeirah website. 
Al Qasr Hotel:
Khaymat Al Bahar: 
Mediterranean seafood
Pai Thai:
Al Hambra:
The Hide:
North American
Al Fayrooz Lounge:
Sandwiches, cakes and light fare
Koubba Bar: 
Light Fare

Mina A’Salam Hotel: 
Shimmers Beach:
Authentic Greek Cuisine
Zheng He's:
Mina A'Salam Pool Bar Pool and beach:
Light meals
Bahri Bar:
Light snacks
Al Samar Lounge:
Sandwiches, cakes and light fare

Al Naseem Hotel: 
Kalsa Pool Bar Pool area: 
Healthy pool snacks
Sugarmash Adults-only Pool Area:
The Palmery:
Mediterranean Seafood
Summersalt Beach area:
Japanese fusion
Contemporary Japanese
Il Borro Tuscan Bistro: 
Modern Arabian Mezzeh
Al Mandhar Lounge:
Patisserie and tea

Jumeirah Beach Hotel:

Al Marsa Lounge:
La Parrilla: 
Latin American
Villa Beach  
Beach Lounge: 
Light bites
Uptown Bar:
Beverages/Light snacks
British Pub Grub
Kitchen Connection:
Ocena Blue:
Italian Trattoria
Pool Bar: 
Bar food
Pearl Lounge:
Light snacks and drinks
Talise Fuel: 
Healthy food
Creations Cakery: Pastry 

Souk Madinat: 
Al Makan:
Lebanese, Mediterranean, Middle Eastern
Anar: Persian cuisine
Belgian Beer Café:
Belgian Gourmet Food 
folly by Nick & Scott:
informal take on modern dining 
K Lounge:
Karaoke and dine
McGettigan’s Pub
Perry and Blackwelder’s Original Smoke House:
American comfort food
Publique French - the alpine experience
Segreto Restaurant and Bar:
The Meat Co steakhouse
The Noodle House:
Times of Arabia: 
Arabic Cuisine
Trattoria Toscana:
Italian cuisine seasoned with Mediterranean flavours
Trader Vic’s: 
Indian cuisine

Dubai standard time is UTC/GMT +4 hours.

1 Dirham (AED) = 100 fils. The currency in Dubai is the Dirham (AED or Arab Emirate Dirham). One dirham is divided into 100 fils and has been pegged to the US dollar since the end of 1997 at an average rate of AED3.67.
The current exchange rate can be checked at

In the United Arab Emirates the power plugs and sockets are of type C, D and G. The standard voltage is 220 V and the standard frequency is 50 Hz. 

Should you require medication during the trip, please contact the hotel.

Your passport should be valid for a minimum period of 6 months from the date of entry into the UAE

Visa Requirements

Visa requirements in the UAE depend on various factors such as your nationality, why you're visiting, how long you want to be in Dubai, etc. You do not need a visa before you arrive if you are of the following nationalities, or belong to one of the GCC nations:

Australia, Austria, Belgium, Brunei, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, The Vatican, United Kingdom and the United States of America.

If your country doesn't appear above, check with your nearest UAE embassy/consulate, for updates to the list:

If you don't belong to one of the listed countries or from a GCC nation, you will need a valid visa applied by a sponsor prior to your arrival in the UAE. Sponsors could be:

  • Hotels and tourist companies can apply on your behalf for:
              30-day Tourist Visa, which can be extended to 40 day
              14-day Service Visa, or
              30-day Visit Visa, which can be extended for 30 days
  • Airlines and airlineshandlers can apply on behalf of their crew members for a 96-hour Transit Viss

  • Other UAE organizations may apply only for Visit or Service Visa.

  • Individuals (relatives or friends) already resident in the UAE may also, subject to guidelines, apply on your behalf for a Visit Visa
For more information, please visit:

The INC can provide an additional letter of invitation, which can be requested by email at

In order to get an invitation letter, your INC Membership and your congress registration must be paid. The information required by the INC to set up the letter which you should provide is the following:

  • Company
  • Name and Surname
  • Passport Number
  • Date of Issue
  • Place of Issue
  • Nationality
  • Passport Expiry Date